CANCELLATIONS

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• We accept cancellations 24hours prior to your appointment time.  Any services not canceled according this policy will be charged the full amount of booked services. 

• Please be prompt to your appointment time in order for us to have the full duration that your service needs! We want to be respectful of your reserved time as well as the next guest’s appointment.

• Families that arrive 5+ minutes late to the appointment may need to reschedule their appointment and will be charged in full.  

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Appointments will be charged in full if: 

No-Show

Canceled within 24 hours

Rescheduled within 24 hours 

 

Illness

If your child is not feeling well or if there is a concern of anything contagious, please reschedule as soon as possible (you will NOT be charged a cancellation fee).

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• Covid, Cold, Flu Symptoms  (test/follow cdc guidelines and wait until better)

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Symptoms Include:  

• Congestion, Runny Nose, Fever or Chills, Cough, Sore throat, Vomiting, Shortness of Breath or Difficulty Breathing, Fatigue, Muscle or Body Aches, Headache, New loss of Taste or Smell, Nausea, Diarrhea.

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Lice

Unfortunately under our state license we are not allowed to treat or perform any services if your child has head-lice. 

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